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Watch the video below for a quick tour of the power that BIDBase puts at your disposal

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What is BIDBase?

BIDBase is a powerful online database system designed specifically for UK Business Improvement Districts (BIDs). BIDBase includes powerful BID management tools to help you get the most out of your BID data. BIDBase is designed for BID managers, BID teams and BID directors to use. Whether you're pre-BID, just starting your BID term or are approaching renewal ballot, you need to know the vital information about your levy-payers: who they are, how they interact with your BID and what you're doing for them. Importantly, you need to be able to evidence all that. BIDBase does all these things and more!
BIDBase System Diagram

Why do I need BIDBase?

Most applications used to help run BIDs are based around contact details. While these are important - and BIDBase is great for keeping track of people in your BID - BIDBase is based around hereditaments, organisations, people and addresses. This is important because hereditaments are the link between organisations, people and addresses in a UK BID as well as the source of your levy income and vital in analysing your BID's performance before ballot.
Works on all devices

Where will my data be stored and how secure will it be?

BIDBase data is stored on a secure server in Britain. We use SSL certification (the reassuring green padlock) and up to 256-bit encryption to protect your data.
Testimonials from people who use BIDBase in their BIDs
  • "We’d previously relied on a number of separate databases to manage all our BID data. As the amount of information we were gathering increased it was clear that our management systems were becoming too time consuming for our purposes. Investing in BIDBase has allowed us to effectively manage everything in one place resulting in much improved efficiency and data control."

    Hugh Evans - CEO, Southport BID southportbid.com

  • “We have been using BIDBase for the last few months and have found it an invaluable tool. Going forward to renewal ballot it will be vital in allowing us to concentrate on key decision makers. When we have had the need to contact technical support the reply and resolution has come through to us in less than 24 hours. If you’re looking to use BIDBase then we are happy to endorse it - it's a great piece of software!"

    Shaun Boyce - Project Manager, Wolverhampton BID enjoywolverhampton.com

  • "BIDBase gives my team a powerful tool for CRM and operations management in the BID. BIDBase enables us to evidence the good that we do."

    Michele Wilby - Executive Director, Colmore BID colmorebusinessdistrict.com

Which BIDBase package suits your BID?

Transform your BID delivery with one of these options:

Basic
£free
forever
  • DIY data upload
  • 2 users
  • Comms tools
  • Basic ballot tool (ERS)
  • -
  • -
  • -
  • -
  • -
Premium 1
£630
(per year - £52.50 monthly equiv)
  • Core data loaded by us
  • Unlimited users
  • Comms tools
  • Promotions tools
  • Events tools
  • Powerful ballot tools
  • User-defined groups
  • Street reporting tool
  • Team tasking tool
Premium 5
£2520
(5 years - £42 monthly equiv)
  • Core data loaded by us
  • Unlimited users
  • Comms tools
  • Promotions tools
  • Events tools
  • Powerful ballot tools
  • User-defined groups
  • Street reporting tool
  • Team tasking tool

Are you developing a BID?

Get FREE access to Premium BIDBase using one of these BID development consultancies*:



Company Contact Website
The Mosaic Partnership Mo Aswat
themosaicpartnership.co.uk
Revive & Thrive Mark Barnes & Matt Powell
reviveandthrive.co.uk
Tiger Bam Communications Hanna Lee Tidd
tigerbam.co.uk

*The Wisdom Factory CIC does not guarantee or vouch for the services of the companies listed here. What we can guarantee is that all of the companies listed are authorised to offer access to Premium BIDBase at no cost to any client organisation undertaking a BID development process with a view to holding an initial BID ballot. Once a successful ballot result has been achieved, the new BID company is at liberty to switch to the free version of BIDBase, sign up for one of the two paid Premium versions of BIDBase, or use a different product entirely. Note the offer does NOT include any charges the Affiliate may make to work on your data.

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FAQ1: Who are you?

BIDBase has been designed and developed by The Wisdom Factory CIC, a social enterprise in Birmingham. Like BIDs, we have a social purpose. We have worked for BIDs and this led to us to using our experience and expertise to design a product that would help BIDs perform their valuable work more efficiently and effectively.
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FAQ2: What are the key features?

  • Generate bespoke mailing lists.
  • Record and analyse when you promote your levy payers.
  • Record and analyse every time you interact/consult with a levy payer.
  • Record and analyse attendances at your events, along with their costs, to enable value-for-money analysis.
  • Record street management issues and their resolution status.
  • Identify your most influential voters and property agents in terms of levy amount and number of votes.
  • Forecast your ballot result during your campaign.
  • Identify how many people in your BID are ‘strangers’ to you.
  • Access a growing list of confirmed national voters, with Data Protection Act compliance.
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FAQ3: How do we migrate our data from our current system to BIDBase?

To prepare your data for transfer into BIDBase we use four template spreadsheets with step-by-step instructions. You can either fill those templates yourself, or we can do it for a charge (typically £500 plus VAT). If you're a Premium user we then connect up your data and upload it free of charge. For free users we make a charge of £50 for data upload. Free users also have the option of manually entering their data.
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FAQ4: How many users can have access to our BID’s account?

If you are a premium user, you can have unlimited logins. Free users may have two.
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FAQ5: Why do you have a free version?

As a social enterprise, it reflects our ethos to provide a service which supports other social enterprises and not-for-profits to provide quality services to their communities. The free version provides access to basic contacts and hereditament tables, to a simple mailing list generator and allows you to export your levy payer list for ballot purposes. The premium version provides more sophisticated communication, consultation, street management and ballot campaign tools.
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FAQ6: Are you developing BIDBase and how do we influence this?

We launched in January 2017 after over two years development and months of beta-testing. We’re continually enhancing the system. We continually seek feedback and ideas from users so we can prioritise the introduction of new features. We can make small tweaks any day of the week because our developer is in-house but we aim for a major upgrade every year. Upgrades are provided at no charge.
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FAQ7: I’m developing a BID, how do we get free premium access?

If you are supported by any of our Affiliate consultants (see above) you can access Premium BIDBase free of charge until the end of your ballot.
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FAQ8: How secure is BIDBase?

Your data is protected by SSL certification (the reassuring green padlock) and up to 256-bit encryption. Our servers are in a secure facility in the UK.
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FAQ9: What about the Data Protection Act and GDPR?

Our team has been trained in data protection by independent lawyers. In Data Protection Act terms we are a data processor and you are data controller - it’s your data, not ours. We're adding tools to make you and us GDPR-compliant for May 2018.
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FAQ10: Do you use our data?

For marketing? No way. In the future, if we have a large enough dataset we may be able to use aggregate data to identify themes across the industry to help the industry push for more support and recognition. No people or BIDs would be identifiable, of course. This is all in our T&Cs.
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FAQ11: What’s coming next?

Lots of things. We launched v2.1 in November 2017 and we'll be starting on v2.2 in early 2018 including live updates to BID website directories and integration with appropriate BID supply chain providers.

Get in touch

Have a question? Don't hesitate to contact us.

0121 523 1071
admin@bidbase.org.uk
407 Jewellery Business Centre, 95 Spencer Street, Birmingham, B18 6DA